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Insurance firm directed to repay with interest

The Consumer Dispute Redressal Forum of Central Mumbai has ordered ICICI Lombard General Company Limited to pay the insurance claim amount of Rs 10 lakh, which the insurance claim had wrongly repudiated, to the consumer. The forum, in its orders, held that there was a deficiency in the services promised by the firm to its consumer, thus asked the firm to repay the insurance cover along with interest at the rate of nine per cent.The forum also levied an additional amount of Rs 10,000 each towards the mental agony suffered and the litigation charges incurred by the complainant.Pravinchandra Mohanlal Shah, a Bhandup resident, had purchased an insurance policy from the firm which was valid from February 2016 to February 2021. The policy, which was purchased in the name of his wife Vasundhara Shah, had mentioned that it provided death cover in the case of accidental deaths.In November 2016, Vasundhara had a fall and suffered a hip fracture for which she underwent a surgery. She was discharged from the hospital on December 11, 2016 but unfortunately passed away two days later. Pravinchandra sought death cover claim which the insurance had promised however the firm repudiated his claim.

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Amit Shah makes his RS debut

The Bharatiya Janata Party (BJP) president Amit Shah began his parliamentary debut on Friday — the first day of Winter Session. Walking in just minutes before the proceedings began; he was greeted by treasury benches. The camaraderie conventionally attached to new entrants who are greeted across the aisle, however, was missing.After walking in, he was led to occupy a seat in the front row on the treasury bench side. This seat was earlier held by M Venkaiah Naidu, who was elected Vice-President during the last Monsoon Session. He is now the chairman of the Rajya Sabha.Shah was elected to the Upper House in August. Members of the treasury benches, including Telecom Minister Manoj Sinha, HRD Minister Prakash Javadekar and I&B Minister Smriti Irani, clapped to welcome Shah. BJP MPs stood up to welcome him as Shah greeted them.After he took the seat, some members from treasury benches walked up to him to greet him. The bitterness that has cropped between the treasury benches and the Opposition was palpable as no one from Opposition benches greeted Shah.A special seating arrangement has been made for Shah. He has been allotted the aisle seat right next to the two-seat bench shared by Leader of the House and Finance Minister Arun Jaitley and Prime Minister Narendra Modi. Normally, first time MPs are given back benches. The seating arrangement in the House also speaks about the clout of its members.Shah shares his bench with Minister of Consumer Affairs, Food and Public Distribution Ram Vilas Paswan and Social Justice Minister Thawar Chand Gehlot. This front row block is next to bench allocated to AIADMK and TMC leaders, which were earlier occupied by Sitaram Yechury (CPI-M), Ram Gopal Yadav (SP), rebel JD(U) leader Sharad Yadav, and BSP’s Mayawati till the last session.In the new sitting arrangement now the JD-U members have been moved near treasury benches.

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Top court stays govt takeover of Unitech

The Supreme Court on Wednesday stayed the National Company Law Tribunal (NCLT) order that allowed the Centre to take over Unitech’s management.The top court’s move came on the heels of an appeal against the tribunal’s order filed by Sanjay Chandra, the promoter of the embattled real estate firm. “When we are hearing this matter, how can NCLT pass orders? It is disturbing,” the top court said during an earlier hearing.Standing firm and guarding the interest of the homebuyers, a bench led by the Chief Justice of India Dipak Misra acknowledged Attorney General KK Venugopal’s apology when he admitted that the Centre was hasty in approaching the NCLT when the case was pending before the top court.Venugopal admitted that the Centre should not have approached NCLT, and the tribunal shouldn’t have passed an order that allowed the firm’s takeover at a time when the top court is hearing the matter.The bench, also comprising Justices AM Khanwilkar and DY Chandrachud, posted the matter for January 12 after recording the top law officer’s apology.On December 8, NCLT suspended all eight board of directors and handed over the reigns of the embattled real estate firm to the Centre. Accusing the board of mismanagement and siphoning of funds, the tribunal had authorised the Centre to appoint 10 of its nominees on the board. The tribunal’s order had come after the government’s appeal that moved the panel to protect the interest of nearly 20,000 homebuyers.In its order, the tribunal had given the Centre time till December 20 to appoint its nominees while restraining the suspended directors from selling their personal and company properties.In October, the SC had denied bail to Unitech managing director Sanjay Chandra, and ordered him to deposit at least Rs 750 crore by December end, which could be used to refund homebuyers. It also indicated that it was considering auctioning the flats for the refund.In September, the top court awarded 39 homebuyers compensation to the tune of Rs 80,000 each, towards litigation costs and mental agony. Thirty-nine buyers approached the top court when Unitech failed to deliver the promised homes in its project — Vista — in Sector 70, Gurgaon.The buyers had sought a refund of their principal amount – which amounted to Rs16.55 crore with interest, after Unitech delayed possession beyond 2012 — when it was promised.In an earlier February order, the apex court had directed Unitech to pay 14 per cent interest that would be calculated from January 1, 2010. The amount was to be deposited with the SC registry who would then disbursed 90 per cent of the amount among the 39 buyers on a pro-rata basis.Over two dozen homebuyers approached the National Consumer Disputes Redressal Commission (NCDRC) after Unitech failed to give possession as per schedule in its Noida and Gurgaon’s housing projects. The consumer forum had directed Unitech to refund the money to the homebuyers with interest.

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Maharashtra RERA trashes home buyer’s complaint over ‘forum shopping’, says can’t ‘ride two horses’

A home buyer cannot do a forum shopping in regards to his complaint, he has to choose between MahaRERA or the the consumer forum.The MahaRERA held this view while dismissing a complaint of a home buyer who had filed a complaint at MahaRERA and also at consumer disputes redressal commission.The complainant a home buyer Deepak Tejwani, had filed a complaint with Maharashtra Real Estate Regulatory Authority, contending therein that he had booked a flat no. 506 in C-2, Siddhi project of the developer situated at Shahad, Kalyan.It is the grievance of the complainant that the developer Anil Chabria has not executed the agreement for sale of the said flat and register it. The respondent has also failed to inform him about the status of the construction.The developer then brought to the notice of MahaRERA, that the home buyer had filed CC no. 870 of 2017 before the Consumer Disputes Redressal Commission, Maharashtra State, Mumbai on 14.06.2017 in respect of same flat against the developer and one of the prayers of the said complaint is also regarding the execution and registration of the agreement for sale.”The complainant wants to ride on two horses at a time which is not permissible in view of Section 71 of the Real Estate (Regulation and Development) Act 2016. The complainant is at liberty to proceed with only one case, either the case before the Consumer Disputes Redressal Commission or MahaRERA.”When the complainant has been asked to choose one, he submits that if MahaRERA grants his relief in this complaint then he shall withdraw the complaint filed before the Consumer Disputes Redressal Commission. I find that the complainant cannot do a forum shopping, hence, this complaint is dismissed,” read the order passed by MahaRERA member BD Kapadnis.

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Centre may amend act to give seat to judiciary

The Centre on Friday submitted that it might look into the possibility of amending the Finance Act to include a nominee for the Chief Justice of India on the selection and disciplinary committee for administrative members in the tribunals.According to the provisions of the Finance Act, 2017 that was passed earlier this year, the judiciary will no longer play a role in the selection of chairpersons on tribunals that are largely made up of retired judges from the higher judiciary.The act, which the Lok Sabha passed as a money bill, scrapped eight of the 19 tribunals and merged the rest with existing ones.Attorney General KK Venugopal made this submission when the Supreme Court expressed its concern over the rising vacancies in the Central Administrative Tribunal (CAT) and the National Consumer Disputes Redressal Commission (NCDRC).Venugopal added that the Centre was also willing to look into suggestions made by Chief Justice of India Dipak Misra on fixing the tenure of judicial members of a tribunal for five years.The apex court bench that also comprised Justices AM Khanwilkar and DY Chandrachud advised the Centre to consider, as a temporary measure, extending the tenure of judicial members of CAT and National Consumer Commission for the next three months.To this, Venugopal responded that he would seek instructions on the suggestion and reply by December 11.The top court was hearing a batch of pleas that challenged the constitutional validity of the Finance Act, specifically pertaining to the ‘Tribunals, Appellate Tribunals and Other Authorities (qualifications, experience and other conditions of service of members) Rules, 2017’.Senior advocate PS Patwalia submitted that the NCDRC and the CAT, which were already functioning with depleted strength, would be further weakened when members retired by the end of January, 2018.The Court went on to record the same before ordering, “In view of the nature of function of the tribunals, we enquired from the learned Attorney General whether it will be in the fitness of things to allow the adjudicator who are continuing in these two tribunals for a period of three months so that things can be brought under control. Learned Attorney General prays for time till 11th December, 2017, to obtain instruction for the said purpose. Be it noted, our suggestion is only in respect of NCDRC and CAT and nothing more.”

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Builder cites litigation to defy order of consumer panel, fined Rs 20,000

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Builders can no longer use ‘pending civil legal petition’ as pretext for denying compensation levied over delay in handing over possession of booked flats. The State Consumer Redressal Commission recently penalised a builder who refused to compensate a consumer, despite the District Forum ruling in favour of the consumer.The commission in its order held that on the pretext of mere pendency of litigation in Bombay High Court it cannot agree that execution of DF’s order is not possible by the builder. The commission also imposed Rs 20,000 fine in addition to the costs already imposed by the DF against the builder. Thane resident Amarnath Singh had approached M/s Everlasting & Co. in 1988 to book a flat and a shop in its development raised in Ghodbunder road. A flat with an area of 599 sq ft was booked for a cost of Rs. 3,69,750 of which he had paid Rs 2,85,971, while a shop measuring 260 sq ft was booked for Rs 1,58,500 of which Rs 1,38,936 was already paid. Despite the fact that the buildings were completed, on the ground of pending litigation in the High Court, the complainant was deprived of fruits of the award. There were agreements to sell flat and shop in favour of the complainant long back on November 1,1988 and the builder had promised to hand over possession and the conveyance pursuant to the agreements.The complainant after a long wait had approached the Thane district consumer forum, where the developer contended that though buildings are complete, they are not in a position to comply with DF’s order due to a status quo order by the Bombay High Court. The forum however had asked the developer to solve the issue at his own end and accept the balance amount from the consumer and hand over the flat and the shop. The forum further had also asked the developer to pay Rs 1,92,500 towards the rent occurred towards the complainant along with Rs 50,000 towards his mental harassment and Rs 20,000 towards the litigation charges.The developer again failed to abide by the forum’s order quoting the same grounds of status- quo order passed by the High court.EXCUSE NOT OKThe commission in its order said that civil litigation cannot be used as a pretext to deny compensation Once a final order is passed in favour of the consumer, it has to be enforced, said the commission

Delhi Metro fares likely to be hiked again

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Commuters, brace yourselves. The Metro fares are likely to be hiked once again, in January, 2019, if the recommendations of a Centre-appointed committee authorised to fix the mass rapid transit’s tariff are accepted.The Delhi Metro Rail Corporation (DMRC) had worked on a two-phase fare hike system, which had led to an increase in rates in May and October this year. The proposed tariff was recommended by the same committee, which was chaired by Justice (retd) M L Mehta, and had Delhi chief secretary and additional secretary from the Ministry of Urban Development at its helm.The Fare Fixation Committee (FFC) had also suggested an “automatic annual fare revision”, as per which the fare will be increased by up to seven per cent. This measure will remain effective till the next FFC, authorised to fix fares under the Delhi Metro Act, is constituted.According to FFC recommendations, the DMRC will revise its tariff on a yearly basis, depending on factors such as increase in cost of staff, maintenance, energy, and the Consumer Price Index, or seven per cent per annum (in each fare slab), whichever is lower.It has also listed a number of stipulations to go with it, including the need for revised fares to be implemented on January 1, every year. It was after seven years that the DMRC increased the fare twice in 2017. “All fares should be rounded off to the next rupee. This automatic fare revision will come in effect from January, 1, 2019, and every year thereafter till the recommendations of the next FFC come into effect,” the committee stated in the report.It may be recalled that the Delhi government and the Centre were at loggerheads when the latter refused to intervene into the FFC recommendations. The Union Minister of Housing and Urban Affairs, Hardeep Singh Puri, had claimed that the Centre was in no position to tamper with the FFC recommendations as doing so was “legally untenable”. Subsequently, fares were hiked by up to 100 per cent across multiple distance slabs.7% RISEThe Fare Fixation Committee (FFC) had also suggested an “automatic annual fare revision”, as per which the fare will be increased by up to seven per cent.

Fortis and Medanta: 2 cases that show India’s crumbling private healthcare system

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Shock and anger swept the country on Monday when it emerged that the parents of seven-year-old girl Adya, who died of dengue at Gurugram’s Fortis hospital, were billed Rs 16 lakh for 15 days of treatment. The bill also included the costs of over a thousand gloves and 660 syringes. The father alleged that the hospital even refused an ambulance after her death, and went on to charge for the gown on her body. As the media flashed images of the cherubic child, the family also alleged that it was made to purchase the costliest brands of medicines.As the Central government was writing to states on Thursday to warn them of action for such cases, reports poured in that Gurugram’s Medanta Hospital billed an insurance agent Rs 15.88 lakh for his seven-year-old son’s 22-day dengue treatment. The father said he mortgaged his house to pay the bill but did not have money for further treatment. He shifted his son, Saurya Pratap, to the Central government’s Ram Manohar Lohia (RML) Hospital in Delhi where the child died on Wednesday.The two cases have brought the spotlight back to private hospitals who milk families in a country where millions continue to grapple with a crumbling and corrupt public healthcare system. As if losing a loved one is not enough, every item — even hand sanitisers, hair oil or wet wipes — is charged most exorbitantly by private hospitals.A 14-year fightOctogenarian BR Saini recounts his 14-year struggle to seek justice for his eldest son, who died due to the alleged medical negligence of Lions Hospital & Research Centre in South Delhi’s New Friends Colony. On November 19, 2001, Trilok Nath (37) was admitted to the hospital. He had been complaining of a headache for five months and had vomiting bouts 10 days prior to the admission. He had been brought from state-run GB Pant Hospital. A former Pant surgeon was heading the neurosurgery at Lions. A brain surgery was conducted on November 20. Trilok’s condition worsened. He became drowsy, and slipped into a coma. Five days later, he died.A resident of West Delhi’s Najafgarh, Saini had been billed approximately Rs 1 lakh. He had no insurance cover. Dr Brahm Prakash, who performed the operation, was insured for professional risks — if a botch up is proved, the insurance agency will pay for the doctor. And records show that the hospital had botched up the case.An expert medical opinion was sought from RML Hospital, which said, “The surgery was uneventful. The patient was conscious and oriented, and obeyed verbal commands in the immediate post-op period. Vitals were normal. However, in the evening, the patient became drowsy. At the first sign of deterioration, an immediate NCCT (Non-Contrast Computerised Tomography) of the head should have been done for an appropriate management, which was not done in this case.”Saini moved the Delhi State Consumer Disputes Redressal Commission in 2003. He spent thousands of rupees and made numerous visits to the Commission. In 2017, the Commission asked the hospital to pay Rs 24,56,000. The judgement says, the hospital conducted neurosurgery without CT scan/NCCT facilities. In response to an RTI application filed by Saini, RML Hospital confirmed, “A neurosurgical centre should have all the required facilities, including CT scan, for diagnosing as well as follow-up.””The hospital has now moved the National Consumer Disputes Redressal Commission. A fresh battle has started. I am not sure if I will live to see justice,” rues Saini, a former Central government employee, who has submerged himself in papers despite his poor health.’What EWS quota? Pay Rs 10 lakh’While Saini has been fighting a losing battle, the healthcare scene in India is plummeting. “National Sample Survey findings show a decline in the share of public hospitals treating patients,” says Denny John, a Delhi-based health economist. In India, 64.21 per cent of patients end up paying through their nose at private facilities because government systems fail them at each step, as is the case with 49-year-old Mandawali resident Subhash Chand. On the night of October 19, he met with a road accident. The police took him to two government centres and finally admitted him to Max Hospital in Saket. Less than a week ago, Max discharged him because bills soared to Rs 10 lakh in a month.Items such as gloves, tubes and syringes alone cost over Rs 1 lakh. Drugs, lab tests meant another Rs 1.5 lakh; the Intensive Care Unit (ICU) rent was Rs 1.76 lakh. And then there were ambulance, blood bank, surgery, physiotherapy, radio diagnosis and consultation charges. Chand, who is a driver, earns Rs 8,000 a month but has a family of four to feed. He was certified an “Economically Weaker Section (EWS) member by Delhi Health Minister Satyendra Jain’s office. “We asked for free treatment mandated under a Delhi High Court order but the hospital refused,” says his wife, Rama.Chand had suffered extensive brain damage, is in a semi-conscious state and does not recognise anyone. Now at Bal Kishan Memorial Hospital, he has a feed tube in his mouth and an air pipe in the throat. “The hospital made me sign an undertaking that I must pay the bill otherwise legal proceedings would be initiated. Should I take care of him or fight the system?” Rama asks. DNA’s questions to Max Hospital remained unanswered.Unending court battleDwarka resident and former Delhi University professor KC Malhotra (83) is a man with slow movements but a strong voice. He has spent a decade seeking justice for his dead wife. Krishna was admitted to Escorts Heart Institute & Research Centre in 2006, and diagnosed with diabetes and coronary artery disease, for which she was operated upon. Soon, she developed a diabetic foot and the hospital amputated her left leg up to the thigh. This led to a total handicap, as the veins from the right leg had been removed for a bypass surgery.Malhotra filed a complaint in 2008 at the Delhi State Consumer Disputes Redressal Commission. She died in 2010. He paid a bill of Rs 4 lakh. After seven years, the Commission has held the hospital guilty of medical negligence and asked it to pay Rs 20 lakh in damages to Malhotra, and Rs 75,00,000 to a consumer welfare fund. The case is in the High Court now. “So many years and I am still running around at this age. At 83, a man breaks down, but this is for my wife and I will fight till the end. As of now, there has been no conclusive decision but I am hopeful,” says Malhotra.Complaints aboundAt least three private hospitals — BL Kapoor, Rockland and Gupta Multi-speciality Hospital — in Delhi have been indefinitely barred from providing services under the Central Government Health Scheme (CGHS) after complaints were received against them. In 2016-17, 143 complaints were received across India against CGHS-empanelled private hospitals for denying admissions and cashless facilities, inflated bills and medical negligence. The CGHS was started under the Union Health Ministry to provide comprehensive medical care to Central government employees, pensioners and their dependents at fixed subsidised rates at empanelled private hospitals.Of the 1,114 private hospitals, diagnostic centres and clinics empanelled with CGHS, 300 are in Delhi. “So many pensioners complain that they did not get beds, they were forced to take loans or sell their property. They are overbilled or are discharged against their wishes. Often the hospital staff have been rude to them,” CGHS director Dr DC Joshi tells DNA.In December 2016, a CGHS beneficiary patient died in an empanelled hospital in Kanpur. “A death certificate was issued and his details were updated in our records. A month later, we received a fraudulent bill raised by the hospital in his name. Private hospitals don’t even spare the dead for their greed,” he says. This, despite Rs 600 crore being disbursed towards settling bills of private hospitals since April 2017.This is exactly what happened in Adya’s case. Fortis hospital procured 21 vials of the costlier brand of Meropenem injection —Merocrit— by Cipla, per vial priced at approximately Rs 3,100 billed at Rs 65,362, and 9 vials of cheaper brand of the same Meropenem injection — Merolan —by Mylan, per vial costing approximately Rs 500 billed at Rs 4,491. “Both the brands were pumped into my baby’s body. Clearly, more vials of the expensive injection, up to seven times the price but said to have the same effect, were administered. We were not even asked our preference for drugs which is an essential right of the citizen,” Jayant Singh, deceased’s father told DNA.Centre cracks the whipThe Health Ministry has asked the Haryana government to launch an urgent inquiry and submit an action taken report in Adya’s case and written to all states to implement the provisions of the Clinical Establishments (Registration and Regulation) Act under which effective action can be taken against healthcare establishments for fraudulent and unethical practices.The Centre has advised that lessons be learnt from widespread cases and a meeting with all important healthcare establishments, including private hospitals, of each state be held, and they be clearly warned against any such practices, failing which strict action will be taken.The government has said exorbitant charges, deficiencies in service, violation of standard treatment protocols resulting not only in compromised patient safety but also concerns about transparency and accountability in healthcare costs have an extremely deleterious impact on the faith of general public of the country.”It is our duty to ensure that such incidents don’t recur, quality care and treatment is provided to persons in need and that it is provided at a fair and affordable price,” a ministry letter has told states.CASES REGISTERED IN THE LAST 3 YEARS68 cases against hospitals before Delhi State Consumer Disputes Redressal Commission
19 cases against private doctors before the Commission
156 cases against private hospitals in Delhi’s 10 district consumer forums
57 cases against private doctors in Delhi’s 10 district consumer forums

Jaypee promoters can’t sell personal assets: SC

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Taking cues from the Kingfisher case — where its promoter, liquor baron Vijay Mallya, hid the details of his transaction with a British firm called Diageo when he filed an affidavit in the court, sharing details of all his movable and immovable assets, the Supreme Court on Wednesday barred 13 promoters and directors of real estate giant Jaiprakash Associates Limited (JAL) from selling their properties.”Neither the independent directors nor the promoter directors shall alienate their personal properties or assets in any manner, and if they do so, they will not only be liable for criminal prosecution but also for contempt of the Court,” the bench led by the Chief Justice of India Dipak Misra ruled.”That apart, we also direct that the properties and assets of their immediate and dependent family members should also not be transferred in any manner, whatsoever,” it added.The court’s move is perhaps precautionary since, earlier this year, Mallya was held guilty of contempt for deliberately failing to disclose $40 million he received in February 2016 through sale proceedings from Diageo. “The money was received in violation of various orders and injunctions against him. Dr Mallya deliberately failed to disclose this amount and has transferred the money in a trust set up for his three children,” Shyam Divan, representing State Bank of India, had said.The bench further directed the JAL to deposit Rs 275 crore in two installments by December 31. This amount will be over and above the already existing order of Rs 2,000 crore JAL is expected to deposit with the SC registry — before the next day of hearing in January 2018.”We have nothing against you. You must give their (home buyers) money back, acche bacche ki tarah paise de do,” the bench that also comprised Justices A M Khanwilkar and D Y Chandrachud told company’s promoter Manoj Gaur, who along with 12 others had furnished the details of their personal assets.The top court’s order came during the hearing of a plea filed by home buyers who haven’t received possession of their flats from the real estate company.In August, home buyers were left in the lurch after the National Company Law Tribunal (NCLT), Allahabad, admitted IDBI Bank’s plea to initiate insolvency proceedings against the debt-ridden company for defaulting on a loan to the tune of Rs 526 crore. According to the Insolvency and Bankruptcy Code (IBC), which was passed by Parliament in 2016, if insolvency proceedings are initiated against a company, all court proceedings attached to it are stayed.Home buyer Chitra Sharma’s plea offers respite to almost 33,000 buyers who invested their money in 27 projects by the real estate firm. In her plea, Sharma alleged that the NCLT would affect home buyers, who are considered as unsecured creditors, would get nothing. The dues of financial institutions, who are secured creditors would be cleared first.Sharma’s plea challenged the validity of the law and sought a response from the Centre and others on the issue that it “shall not curtail the legal statutory and vested rights of the flat owners/buyers as consumers” defined under the Consumer Protection Act.Sharma suggested that if the insolvency proceedings against the company were unsuccessful, then liquidation proceedings could be initiated. The money raised would then go to secured creditors as opposed to home buyers, some of who have invested their life’s saving for their dream flats.In order to safeguard their interest, Sharma suggested that home buyers be declared as secured creditors, like financial institutions and banks.The petition alleged that Section 14 of the code, introduced by the Ministries of Finance and Corporate Affairs was “unjust, unfair and unreasonable” and violative of Article 14 (Right to Equality) and 21 (Right to Life) of the Constitution.

City to have consumer courts in each district: Govt

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Delhi Consumer Affairs Minister Imran Hussain on Monday reviewed the functioning of the Consumer Affairs Department, Delhi State Consumer Dispute Redressal Commission and various other District Consumer Forums.The department has identified few sites for the functioning of the four Benches of the Commission including at — Nigam Bhawan (Kashmere Gate); Deen Dayal Upadhyaya Marg and Vikas Bhawan II (near Civil Lines).”The new sites will be finalised in consultation with Justice Veena Birbal, who heads the Commission. The new site will be not only be convenient to the Presiding Officers of the Benches but for the public as well,” a senior officer said.The Delhi government has sought to set-up Consumer Courts in every district in the vicinity.Presently there are 10 District Consumer Forums functioning in various parts of Delhi. These Forums are located at — Tis Hazari Court for North District; Udyog Sadan, Qutub Institutional Area for South -I and South II Districts; Convenient Shopping Centre, Shalimar Bagh for North-West District; C Block Community Centre, Janakpuri for West District; Weavers Complex, Nand Nagari for North-East District; Vikas Bhawan, IP Estate for New Delhi District; Local Shopping Centre, Sheikh Sarai –II for South West District; ISBT Building, Kashmere Gate for Central District and Convenient Shopping Centre, Saini Enclave for East District.The minister pointed out that South-West District Forum is functioning from the South District only and has since asked the Department to expedite efforts for shifting this District Consumer Forum to a site located in the South-West District itself.Hussain also directed Commissioner Food Safety to expedite the setting-up of a new District Consumer Forum already approved by the Cabinet for Shahdara District.The minister also reviewed the pendency and disposal of cases with Commission and District Consumer Forums. Around 6,000 fresh cases are registered per year with the Commission and the district forums. However, there are about 18,000 pending cases.”The Consumer Affairs Department is in the process of devising a strategy for disposal of pending cases. Early disposal would require additional commitment of manpower, space, financial resources etc, and it would seem appropriate to devise a plan fixing a one-year target for the disposal of pending cases,” the officer said.CURRENT FORUMSPresently there are 10 District Consumer Forums functioning in various parts of Delhi. These Forums are located at — Tis Hazari Court for North District; Udyog Sadan, Qutub Institutional Area for South -I and South II Districts; Kashmere Gate for Central District, etc.

MahaRERA dismisses complaint for being made at 2 forums

<!– /11440465/Dna_Article_Middle_300x250_BTF –>On October 30, the Maharashtra Real Estate Regulatory Authority, dismissed a complaint of a home buyer, because the buyer had complained about the same in another forum. A week before that, MahaRERA had even fined a homebuyer Rs 10,000 for complaining against a builder, against whom he had already got an order in a civil court. Experts point out that home buyers need to understand that they cannot approach MahaRERA when they already have a case going on in another forum or court.In the recent case, where MahaRERA dismissed the complaint, the home buyer Mudhit Gupta had complained against Lavasa Corporation Ltd. He had alleged that he entered into an agreement with the developer in April 2010. The apartment was to be handed over to him by April 2012, which hasn’t happened till date. Moreover, the developer has put the revised date of completion on MahaRERA website as December 2020.However, during the hearing the advocate for the developer pointed out that the plaintiff has filed a complaint on the same issue with the State Consumer Dispute Redressal Commission, Maharashtra, and an order has directed the parties to maintain status quo with regard to the said apartment.The MahaRERA order points out that in case a complaint is already pending in a commission, the complaint filed with MahaRERA will not be tenable and shall stand dismissed. The order was passed by Gautam Chaterjee, Chairperson, MahaRERA.MAHARERA ORDERMahaRERA order points out that in case a complaint is already pending in a commission, the one filed with MahaRERA will not be tenable and shall stand dismissed. The order was passed by Gautam Chaterjee, Chairperson, MahaRERA.

Compensate buyer for faulty car, dealer told

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The Central Mumbai Consumer Dispute Redressal Forum has directed Skoda Auto India Pvt Ltd and a dealer of Skoda cars to either provide a new car or return the car’s entire cost, Rs 10,61,556, with nine per cent interest from 2016 to a consumer who was sold a faulty car. Further, the forum directed them to cough up Rs 25,000 towards the complainant’s mental agony and Rs 10,000 towards his litigation charges.Reuben Buthello, a Kurla resident, purchased a Skoda car from a Prabhadevi-based dealer in March 2014. The car faced engine problems on four occasions between May and November 2015, and even after repeated repairs, the company failed to identify the defect. The consumer thus asked for a replacement. However, he was neither given a refund nor a new car. Aggrieved, he approached the forum and filed a case.The forum asked the company and its dealer to file their say, to which the company held that the transaction had taken place between the dealer and the complainant and thus it was not liable to pay for the losses. Whereas the dealer held that there was no deficiency and thus the plea should be dismissed.

Khichdi to be designated as India’s national food, announcement on November 4

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Khichdi, India’s ultimate comfort food, is set to be designated as the national food.According to recent media reports, the announcement is likely to be made during the World Food India 2017.The mega event organised by the Ministry of Food Processing will also see India’s best chefs coming together to make 800 kg of Khichdi.According to a Navbharat Times report, food ministry headed by Union Minister Harsimrat Kaur Badal had proposed khichdi’s name for national dish to the Centre, which was duly approved.The ministry feels that the dish is favourite of every person cutting across all boundaries of class or religion. The ‘queen of food’ essentially made of rice and lentils has been party of India’s culinary history.Some historians believe that the British Raj was so fascinated by Khichri that they took it with them and adopted it as ‘kedgeree’.The humble dish is prepared and loved in its various avatars across India.While North India calls it Khichdi or Khichri, in southern parts, the dish is known as Huggi, Pongal and Pulagam.From being cooked in its sabudana variation during Navratri, West Bengal likes its Khichdi along with fried fish and vegetables.With the announcement on November 3 or 4, Khichdi would officially become the national dish of India at the World Food India event.The bumper show will be attended by over 50 global CEOs and 200 companies.Many food giants such as Nestle,The Hershey Company and GSK Consumer Healthcare would participate in the event.

DNA SPECIAL: Law soon to make consumer the king

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Making consumer the king, Union Cabinet will soon give its nod to a bill that seeks to bring sweeping changes in the existing consumber protection law and prescribe graded punishment for manufacturers, sellers and service providers of a product which is faulty or end up causing harm to consumers.After the vetting from Law Ministry, the Consumer Affairs Ministry headed by Union Minister Ram Vilas Paswan has sent the Consumer Protection Bill, 2017 to Cabinet Secretriate, two years after it was introduced in Lok Sabha in August 2015.A copy of the 70-pages bill accessed by the DNA shows that any manufacturer or service provider can be punished with imprisonment for up to two years with fine up to 10 lakh rupees and for five years imprisonment and fine up to 50 lakh for any subsequent offence for making an false or misleading advertisement which is prejudcial to the interest of the consumers.Punishment for manufacturing for sale or stroring, selling and distributing or importing products containing adulterant and spurious goods, if results in death of consumerss, can lead to punishment “up to life imprisonment and not less than seven years” and with fine not less than 10 lakh rupees.In case of grievous injury to consumers, the punishment is imprisoment up to seven years and fine up to five lakh rupees, in case of non-grievous injury, it is imprisoment up to one year and fine up to three lakh rupees.Even in case of no injury, the offence regarding containing prodcuts “adulterant” will lead to imprisonment up to six months and fine up to one lakh rupees. In the first conviction, the offence could lead to supension of license for up to two years and in case of second or subsequent conviction, license of such people can be cancelled. These have been cognizable and non-bailable offences.The bill makes product manfacturer will face liability “even if he proves that he was not negligent or fraudulent in making the express warranty of a product” and the consumer will be entitled to compensation for any harm caused by a defective product.The conditions are if the product contains a manufacturing defect, is defective in design, there is a deviation from manufacturing specifications, the product does not conform to the express warranty and it fails to contain adequate instructions or correct usage to prevant any harm or any warning regarding imporper and correct usage.The service provider faces liability among other things for “conscious withholding of any information, which caused harm” and if it did not conform to express warranty or the terms and the conditions of contract. A prodcut seller is liable if he has altered or modified the product and this was the substantial factor in causing harm or made an express warranty of a product different from the one made by the manufacturer and the product failed to conform to that.The Bill will lead top creation of a powerful Central Consumer Protection Authority to investigate into matters relating to violations of rights of consumers, unfair trade practices and false or misleading advertisements. It will look into consumer complaints, issue safety notices for goods and services, and pass orders for recall of goods and against misleading advertisements.As per the bill, the Authority can, besides acting on complaint of consumbers or any directive of the central government, can take up investigations even su motu or “of its own motion” to determine whether there exists a prima facie case of violation of consumer rights, any unfair trade practice, any false or misleading advertisement. Similarly the bill entail setting up of Consumer Dispute Redressal Commissions at the district, state and national levels for adjudicating consumer complaints.Once it comes in force, the Consumer Protection Act 1986 prevaing so far, will undergo a massive change, revolutionising consumer rights in India. The bill’s provision will be application throughout India barring Jammu and Kashmir.After going through Standing Committee and GoM routes, the70-pages bill is finally ready to be taken up by Parliament once the Cabinet gives its nod. Food and Consumer Affairs Paswan says the government is keen to bring the bill in Winter Session.Whoever fails to comply with the direction of the Authority will face imprisonment not less than six months or a fine which may extend to 20 lakh rupees or both.The Authority, which has been vested with the power of reviewing the existing law in this regard and recommend appropriate remedial measures at later stages, shall also recommend adoption of “international covenants and best international practices on consumer rights” to ensure their effective enforcement.Besides, the authority, which will consist of a Chief Commissioner and not less than five Commissioners appointed by the central government and is headquartered in the NCR region, also have the power to pass orders for recall goods if it is satisfied about violation of consumer rights and unfair trade practice by a person.Under the new law, the consumer will be entitled compensation if any harm is caused to him by a defective product manufactured by a product manufacturer or serviced by a product service provider or sold by a product seller. While the product seller will beOne of key recommendation of the Standing Committee on the bill was however, done away with later as the GoM headed by Finance Minister Arun Jaitley decided that celebrities endorsing products with unrealistic and dodgy claims will not have to go to jail but instead face a fine of up to Rs 50 lakh and a ban on appearing for advertisements for up to three years.NGOs and various rights groups had opposed the change but the government arrived at a decision arguing that the provision for jailing celebrities for endorsing dodgy products exist nowhere in the world.KEY PROVISIONS OF NEW BILLImprisoment up to life term and not less than seven years and with not less than Rs 10 lakh for manufacturing for sale, storing, selling, distributing, importing products containing adulterant or spurious goods.
Any manufacturer or service provider can be punished with imprisonment five years imprisonment and fine up to 50 lakh for any subsequent offence for making an false or misleading advertisement which is prejudcial to the interest of the consumers.
Manufacturer will face liability even if he proves that he was not negligent or fraudulent in making the express warranty of a product and the consumer will be entitled to compensation for any harm caused by a defective product.

SoBo residents provide shelter, food, transport to the stranded

<!– /11440465/Dna_Article_Middle_300x250_BTF –>On Tuesday, Cuffe Parade Residents Association (CPRA) came to the rescue of stranded Mumbaikars and provided them transport, accommodation and food. Most people left stranded were employees working at government offices at Churchgate. Members of the association helped provide shelter.CPRA — which has 49 buildings with 4,500 flats in both old and new Cuffe Parade area — alerted all their committee members to transform their offices into refuge centres after train services from Churchgate were suspended.”As soon as we learnt that the situation would get worse, we decided to dedicate our day to help the affected people. We provided our vehicles as pick-ups to bring stranded people to our office for shelter,” said Padmakar Nandekar, General Secretary, CPRA.Retired IAS officer Avinash Zade, former Collector of Gondia and now member of the State Consumer Commission, too, was given refuge after heavy rainfall led to flooding in the city.”I was in my office when I decided to take help from CPRA and spent the entire night there as the government guest house was full. We are happy that people come to the rescue during such natural calamities,” said Avinash Zade.Vijay Bhimrajka, President of CPRA said, “We urged all our members to come out and help those stranded, and so we gave out our vehicles for pick and drop services. It’s humane and we believed it was our responsibility as the residents of this country.”

People with AC & less consumption in crosshairs of discom

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The electricity consumers having air conditioners installed and with very less or zero consumption of electricity are on the radar of the Jaipur Discom.The team of Jaipur Discom, on the orders of managing director RG Gupta, has been asked to curb losses in the urban area.As such, the team will be checking and testing the domestic connections and the main focus of the checking is on high-value consumers.It has been told to check the domestic connections cent percent and under this, the checking of consumers having ACs with less or zero consumption shall be done.Officials informed that in extreme cases if electricity meter is found burnt or display of the meter is out and theft is not established then the meter will be replaced with the new lab tested meter.The old meter, which was at the premises of the consumer shall be seized and that will undergo testing at the lab of the discom.This will be done in the presence of consumer. Officials informed that in case the theft is established then the discom will take action as per the legal process which is set for the electricity theft.In many cases, if the offence has been done for the first time, then the fine is imposed on the consumer.However, if there is a fault with the meter and there was no intention of electricity theft, then the new meter will be installed which will be lab tested. Notably, in last few weeks, discom has become vigilant in urban areas.FOCUS ON ‘HIGH VALUE’ CONSUMERSThe team of Jaipur Discom, on the orders of managing director RG Gupta, has been asked to curb losses in the urban area. As such, the team will be checking and testing the domestic connections and the main focus of the checking is on high-value consumers. It has been told to check the domestic connections cent percent and under this, the checking of consumers having ACs with less or zero consumption shall be done. Faulty meters will be replaced with the new lab tested meter.

‘Don’t overwrite new MRP on the old one’

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The legal metrology department, under the Ministry of Consumer Affairs, has come out with an advisory for the industry, associations and stakeholders. It has asked them not to overwrite the new MRP on the old, and warned that changes in MRP should be within the new applicable GST limits.The state’s legal metrology department issued a press note after a circular and advisory was issued by the Ministry of Consumer Affairs on July 4. It asks citizens to check the date of manufacture, packer, importer; if the item is post July 1, no extra sticker is allowed. Bills and invoices should reflect the revised prices. The department has also issued phone numbers and email ids for consumers to file complaints.The central government’s circular states that packaging material which could not be exhausted before July 1, may be used till September 30, 2017 or till it is exhausted, whichever is earlier, after putting the new prices. If the price has reduced due to GST, both the old and new prices must be mentioned. A circular by the director of legal metrology, Government of India, says the changed MRP’s declaration shall be made by way of stamping, putting a sticker, or online pricing, as the case may be.It orders that manufacturers, packers or importers shall make at least two advertisements in one or more newspapers, and also by circulation of notices to dealers and to the Director of Legal Metrology in the Central Government, and Controllers of Legal Metrology in the States and Union Territories, indicating the change in the price of such packages.TO FILE A COMPLAINTTelephone: (022) 2222622022
Email: [email protected]
Mumbai: [email protected]
Konkan: [email protected]
Nashik: [email protected]
Pune: [email protected]
Aurangabad: [email protected]
Amravati: [email protected]
Nagpur: [email protected]

Delhi: Ola, Uber to appear before court for not adhering to rules to raise fairs

<!– /11440465/Dna_Article_Middle_300x250_BTF –>A plea seeking prosecution of app-based cab service providers, including Ola and Uber, for allegedly not adhering to rules to raise fares would come up before a Delhi court on July 13.Metropolitan Magistrate Abhilash Malhotra listed the matter for the next date to seek clarifications, after which it would reserve the order on the petition seeking summoning of the firms as accused.The court had earlier treated “dismissed as withdrawn” an application filed by the same NGO seeking lodging of FIR against three app-based cab service providers, Ola, Uber and ‘Taxi for Sure’, holding that the offences alleged in the plea under the Motor Vehicles (MV) Act were “non-cognisable”.It had allowed complainant NGO Nyayabhoomi to lead evidence in support of the complaint under Section 200, CrPC, that these three cab companies were also allegedly violating permit conditions by running vehicles on diesel and providing point-to-point service in Delhi, violating Supreme Court orders.The court has concluded recording pre-summoning evidence advanced by the complainant NGO, through its secretary Rakesh Agarwal, in support of the complaint.The NGO has sought recovery of a whopping Rs 91,000 crore from these cab service providers for allegedly not adhering to rules relating to fares and not going by the meters.It had sought lodging of FIR alleging that by providing taxi and autorickshaw services, they were violating the permit conditions which amounted to commission of offences under sections 66 and 192A of the MV Act.The complaint was filed against ANI Technologies Pvt Ltd which runs Ola, Uber India Systems Pvt Ltd and the Serendipity Infolabs Pvt Ltd which runs ‘Taxi For Sure’.The NGO has also sought recovery of an additional penalty of Rs 26,000 crore from the firms and jail term for them.In September last year, it had also filed a case in the National Consumer Commission against Ola and Uber seeking refund of Rs 9,239 crore to consumers which was collected through “illegal” surge pricing by these companies.

Consumer panel denies aviation student full fee refund

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The apex consumer commission has refused to grant relief to an aviation student, who sought a fee refund citing shortage of flying hours, saying that his approach towards his training was casual. The National Consumer Disputes Redressal Commission (NCDRC) allowed the appeal of Touchwood Aviation Academy in the Chhattisgarh capital Raipur and said it was clear that the student suffered the loss at his own peril. In its order passed recently, the NCDRC refused the refund of the entire fee of Rs 4.6 lakh to the student after noting that he had voluntarily stopped the flying training. It, however, granted him a refund of Rs 78,200, according to the terms and condition put up on the institute’s website. “The other students completed 50 hours of flying training within six months. Therefore, we cannot hold the institute responsible or deficiency in their services. “In our view, the institute arrived correctly (at the amount of refund) as the complainant was eligible to get refund of Rs 78,200 only. We set aside the orders of both the fora below,” the apex consumer bench headed by presiding member B C Gupta said. The institute had approached the NCDRC against the state commission and district forum orders directing the academy to pay Rs 3,67,000 and Rs 2,40,000, respectively. According to the complaint filed by Chhattisgarh resident Vishal Shadangi, he took admission in the Academy on August 29, 2007 and deposited a registration fee of Rs 35,000 and the course fee of Rs 4.6 lakh for a private pilot licence. He alleged that the institute failed to provide him actual flying hours to complete the course. This was mandatory for him to get a licence. The chief flight instructor also left the job, prompting him to leave the institute in December 2007, Shadangi said in his complaint.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Rajiv Gauba to be next Union home secretary

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The Appointments Committee of the Cabinet headed by Prime Minister Narendra Modi on Wednesday approved a major reshuffle of top bureaucrats, with the Urban Development Secretary, Rajiv Gauba, being named as the next home secretary.Gauba, a 1982-batch Jharkhand cadre officer, has been appointed as officer on special duty in the Ministry of Home Affairs (MHA) and will take over as home secretary on August 30 after Rajiv Mehrishi completes his tenure.Durga Shanker Mishra, a 1984-batch officer and the current additional secretary in the urban development ministy, will be the next urban development secretary.According to sources, Mehrishi is likely to be appointed the next chief election commissioner after the current CEC Nasim Zaidi retires. NK Sinha, secretary of culture ministry, will be the I&B secretary. The current I&B secretary Ajay Mittal will take over as the secretary, Department of Personnel & Training.Aruna Sundararajan, secretary, Ministry of Electronics & Information Technology will take over as secretary, Department of Telecommunications in the existing vacancy.The 1983-batch officer Yudhvir Singh Malik, chairman of National Highways Authority of India, will take over as secretary, Ministry of Road Transport & Highways. Deepak Kumar, Director General, ESIC, will take over as Chairman, National Highways Authority of India.The 1982-batch officer Avinash K Srivastava secretary, Ministry of Food Processing Industries has been appointed as the secretary, Department of Consumer Affairs, while Jagdish Prasad Meena, the current secretary of the Department of Consumer Affairs has been moved to Ministry of Food Processing Industries.Subash C Garg, executive director, World Bank, has been appointed as secretary, Department of Economic Affairs, while Rajeev Kapoor will be the secretary of Ministry of New & Renewable Energy.The 1983 batch officer Sanjeevanee Kutty, Secretary of Border Management will be secretary, Department of Ex-Servicemen Welfare.Additional Secretary, Department of Health & Family Welfare Arun Kumar Panda will take over as secretary, Ministry of Micro, Small and Medium Enterprises.1984 batch officer Ravi Kant, currently the additional secretary in the Department of Defence will take over as secretary, Ministry of Shipping.1984-batch officer Anand Kumar, currently the MD, National Highways Infrastructure Development Corporation Limited, will take over as secretary, Ministry of New & Renewable Energy, in place of 1983-batch officer Rajeev Kapoor who will take over as secretary, Department of Chemicals & Petrochemicals.1984-batch officer Ajay Prakash Sawhney, additional secretary, Ministry of Petroleum & Natural Gas will take over as secretary, Ministry of Electronics & Information Technology.1984-batch officer Ajay Kumar Bhalla director general, Foreign Trade, will be the next power secretary.

Pvt hospital asked to deposit Rs 30 L for medical negligence

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The Delhi State Consumer Redressal Commission has imposed a cost of Rs 30 lakh on a private hospital for its deficient service in a case in which a woman was left with a needle in her uterus after delivery. The Commission, while dismissing the appeal of Shree Jeewan Hospital in north Delhi, upheld the district forum’s order asking the hospital to give Rs three lakh to north-east Delhi resident Rubina. It also noted that instead of employing a qualified doctor, the hospital got its job done by a pharmacist. “Instead of employing a qualified doctor who draws a salary of around Rs two lakhs, the hospital is getting the job done by a pharmacist. How many such episiotomy wounds have been stitched by … (pharmacist) is anybody’s guess,” the bench headed by member N P Kaushik said. “The appeal preferred by the hospital is dismissed. The hospital is burdened with costs of Rs 30 lakh for being ‘negligent’ and ‘deficient in service’. The said costs shall be deposited by the hospital in Consumer Welfare Fund of the State maintained by this Commission,” it said. It also noted that there was an attempt by hospital to manipulate the records to cover up the fact that the delivery was effected by a doctor who was not competent to do the surgery. “Hospital has gone to the extent of manipulating the records to make believe that it was a doctor and nurse who conducted the delivery,” the bench said. According to the complaint, Rubina was admitted to the hospital on September 15, 2009 for delivery and she gave birth to a girl child. The plea alleged that while conducting the delivery, the doctors left a needle in her uterus due to which she was bleeding profusely and suffered pain and trauma but the doctors did not pay heed to her problem. After an X-ray was conducted, the needle was removed from the uterus in the same hospital, it said. It also said when the woman underwent an ultrasound in November 2009, it was revealed that her uterus had retroflexed and she would not be able to conceive again. She then filed a complaint against the hospital before the police and consumer forum. The hospital, which denied negligence, admitted the presence of needle in the woman’s uterus. However, the Delhi Medical Council had opined that there is no case of medical negligence. The district forum had asked the hospital to pay the compensation to Rubina, which was challenged by it in the state commission.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

WB minister condemns vandalising hospital properties

<!– /11440465/Dna_Article_Middle_300x250_BTF –>West Bengal Consumers Affairs minister Sadhan Pandey today condemned vandalising hospitals and asked aggrieved family members of a patient to approach the Consumer Affairs department instead. “A nursing home in my constituency has been vandalised by a patient party on yesterday. This kind of activity is not good,” Pandey told reporters here. “You come to my department, you file a case. The state has a forum to redress your problem,” Pandey said after addressing a session on ‘Consumer Protection’ at ‘Calcutta Chamber of Commerce’ here. He asked aggrieved patient parties to follow procedure and not to indulge in vandalising properties of medical establishments. Talking about consumer assistance bureau set up by his department, he said “We had been approached by several NGOs on the issue.” Talking about the government’s role in bridging the gap between consumers and consumer protection rights, he said, “We are working towards a transparent consumer awareness system.” On the question of customers being fleeced by vendors in markets, the minister said, “The government’s legal metrology cell is there in every district for the consumer to approach.”(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

DLF in HC against appointment of commissioner to inspect

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Real estate major DLF Universal today moved the Delhi High Court against its single judge’s order appointing a local commissioner to inspect one of its residential projects in the national capital. A bench of Justices Sunil Gaur and C Hari Shankar said it would consider DLF’s plea claiming that it was not heard before passing of the June 2 order appointing a local commissioner (LC) to inspect its project — DLF Capital Greens Phase II. The real estate major said some persons who were alloted flats in the project at Shivaji Marg near Moti Nagar metro station, had with “malafide intent” moved the high court for cancellation of the completion certificate granted to it in February this year. It alleged that these allottees submitted old photographs of the project to the single judge to show that the completion certificate was granted by the municipal corporation without the work being completed. Senior advocate Abhishek M Singhvi, appearing for DLF, said the intent behind the allottees’ plea for cancelling the completion certificate appeared to be to get the “delay compensation” which would be due if the work is not completed on time and possession handed over. The lawyer placed photographs before the court purportedly showing that the work was complete and only some finishing touches remained. He also said that an allottee can complain about poor quality of an apartment only after handing over of the possession which has not yet been done. Singhvi also told the bench that while some allottees moved the high court for cancellation of the completion certificate, others have moved the National Consumer Commission seeking possession of the apartments alloted to them. He also said that DLF was not a fly-by-night operator and therefore, there was no need for the single judge to appoint an LC without hearing it. The single judge had asked the LC to inspect the project and submit a report by July 20. DLF has sought that the inspection be postponed by a week so that it can file an application before the single judge or a larger bench can hear it. While the bench was of the prima facie view that there was nothing illegal about the single judge’s decision, it said it will consider the real estate major’s plea.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Rlys asked to pay Rs 75K to passenger whose seat was occupied

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The state consumer commission has asked the Indian Railways to pay Rs 75,000 to a man for the inconvenience he suffered when his reserved seat was occupied by unauthorised persons for most part of his journey. The Delhi State Consumer Disputes Redressal Commission (SCDRC) has upheld the district forum’s order which had asked the Railways to deduct one third of the compensation from the salary of the ticket checker who apparently failed to ensure that the reserved seat of the aggrieved passenger was not used by anyone else. “The compensation of Rs 75,000 awarded by the district forum is reasonable and appropriate. The same has been awarded by considering the facts and circumstances of the case,” the bench headed by its president Justice Veena Birbal said. The commission, however, refused to enhance the compensation awarded to Delhi resident V Vijay Kumar. Kumar, in his complaint, said that when he travelled by Dakshin Express on March 30, 2013 from Visakhapatnam to New Delhi, his reserved seat was occupied by someone else. Kumar, who claims to be suffering from knee-joint pain, had booked a lower berth. It was alleged by Kumar that some unauthorised persons entered into the compartment and occupied his seat/berth at Bina Station in Madhya Pradesh. It was further alleged that the unauthorised passengers created lot of nuisance and caused inconvenience to him as well as to his co-passengers. He tried to complain to the TTE or any other railway official but no one could be found, Kumar had claimed in his complaint. The district forum passed the order after the Railways failed to appear before it saying it was guilty of deficient service.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Pvt hosp, docs to pay Rs 12 L to woman paralysed after C-sec

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The apex consumer commission has asked a private hospital in Kolkata and two of its doctors to pay Rs 12 lakh to a man whose wife was left paralysed below her waist after a C-section surgery in 2010. The National Consumer Disputes Redressal Commission (NCDRC) held Zenith Super Specialist hospital and its doctors guilty of medical negligence and dismissed their revision plea against a state commission order denying them any relief in the case. “As per the medical protocol, the hospital and its doctors on receiving the MRI report were required to take immediate remedial steps… From the discharge certificate issued by the hospital, it is clear that they failed to undertake immediate decompression surgery or to refer the patient to some competent neurosurgeon. “The delay of four days in our considered view has proved fatal and aggravated the treatment of the patient which obviously is a case of grave negligence,” the apex consumer bench headed by President Justice Ajit Bharihoke said. According to the complaint filed by Tapan Kar, his wife Gopa underwent a C-section on December 15, 2010 and delivered a boy but after the surgery, her lower body got paralysed. The complainant alleged that the patient was administered anesthesia in the spinal cord before the surgery. However, on regaining consciousness after delivery, she complained that her lower limbs were paralysed and there was no sensation at the time of passing urine and stool. The team of the doctors decided to undertake an immediate MRI and took her to a specialist centre, the report of which was received three days later, it said. It alleged that the doctors at the hospital treated the patient till December 23, 2010 and then referred her to another institute of neurosciences where one more surgery was conducted. When the doctors there told the complainant that his wife might not recover completely, he lodged a complaint. The district forum had allowed the complaint and asked the hospital and its doctors to pay Rs 12 lakh to his wife, for causing permanent disability and loss of sensation from waist to toe and causing permanent mental pain and agony till her death. The hospital had denied negligence and claimed that they had rightly administered anesthesia in the spinal cord of the patient.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Lucknow: 2007 Karnataka batch IAS officer found dead with injury marks on body

<!– /11440465/Dna_Article_Middle_300x250_BTF –>A 2007 Karnataka batch IAS officer from Uttar Pradesh was found dead under mysterious circumstances near Meerabai Guest House in Lucknow on Wednesday morning.Anurag Tiwari was staying in room number 16 of the government guest house. According to a guest house staff, he had gone out for his daily morning walk but did not return.Later, his body was found lying about 50 metres from the guest house. An electrical engineering graduate, Anurag was posted as Commissioner, Food and Civil Supplies and Consumer Affairs Department in Bengalaru.During examination of his body at the Civil Hospital, a few injury marks were found on his chin and body. Anurag belongs to district Behraich, about 120 kms from state capital Lucknow. His family members have been informed and they are rushing to Lucknow. His body has been sent for the post mortem. His friends claim that Anurag was in Lucknow as a case of his divorce with his wife was on. He had sought divorce after relations between the duo deteriorated. The police have , however, refused to make any comment saying that they are investigating the case and would be able to come to some conclusion only after the post mortem report and statements of family members.

Union minister Rathore & builder settle flat dispute, SC told

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Real estate firm Parsvnath Developers has informed the Supreme Court that it has arrived at a settlement with union minister Rajyavardan Singh Rathore over the possession of his flat in the plush Exotica project in Gurugram. The firm has told the apex court that it needs 12 weeks time to implement the terms of settlement arrived at with the minister of state for information and broadcasting. A bench of Justices Dipak Misra and M M Shantanagoudar adjourned the matter for further hearing in the first week of September after advocate Gopal Shankarnarain sought time for the implementation of settlement. Rathore had earlier termed the flat given to him by the developer as uninhabitable, pointing out several deficiencies. The apex court-appointed panel of lawyers on February 20 informed it that negotiations between Rathore and the developer were nearing completion and the draft of settlement has been exchanged by the parties. A two-member committee of lawyers was appointed by the court to look into Rathore’s allegations that the flat given to him by the developer was uninhabitable. The apex court had on December 14 last year asked Rathore to sit with the representatives of the builder and settle the dispute amicably. It had also asked the realty firm to remove deficiencies in the flat as pointed out by Rathore and the SC-appointed panel, which had visited the site, and hand it over to the minister. Rathore had booked the flat in 2006 by paying around Rs 70 lakh for it. The firm had promised to deliver the flat in 2008-09. The National Consumer Disputes Redressal Commission had earlier directed the builder to refund the principal amount with interest and compensate Rathore. The apex court had on October 21 last year directed Parsvnath Developers to hand over possession of the flat to Rathore in two days, saying he should not pay any additional amount to the builder.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

NCDRC upholds 3-yr jail term for a non-banking firm’s partners

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The apex consumer commission has upheld a three-year sentence awarded to partners of a non- banking financial firm which duped hundreds of depositors, saying there was deliberate non-compliance of the district forum’s order to repay the money to the clients with interest. The National Consumer Disputes Redressal Forum, which gave the order on over 70 petitions filed by hundreds of depositors, dismissed the plea of Karnataka-based Chanakya Finance Corporation against the state commission and district forum’s orders sentencing its partners for failing to repay the depositors. According to the complaint filed, the complainants had deposited their money with the firm having eight partners. The firm, however, failed to pay the deposited amount with interest as promised, the complaint alleged. The district forum, in its order, had directed the firm and its partners to pay to them their deposits with 12 per cent interest from the respective date of maturity of the deposits. Since the firm failed to comply with the directions, the depositors approached the forum and the partners of the firm were sentenced to undergo jail for a period of three years and pay a penalty of Rs 10,000 in each case for non-compliance. The firm approached the state commission from where they failed to get relief after which they moved the NCDRC. The NCDRC, while upholding the decision, said “that from the facts of the case, it is obvious that Judgment Debtors (the partners) started a non- banking finance corporation and they have duped hundreds of depositors. “Not only this, they have failed to pay the awarded amounts to the depositors despite of directions of the district forum. From this it is clear that this is a clear case of deliberate non-compliance of the directions of the district forum,” an NCDRC bench headed by presiding member Ajit Bharihoke said. The commission also said that just because the movable and immovable properties of the accused firm and partners were attached, it cannot be said that the depositors could not initiate proceedings under the Consumer Protection Act. A provision under the Act states that a person, who fails to comply with orders of district, state or national consumer commission, will be punished with a maximum sentence of three years and up to Rs 10,000 fine. “The fact remains that attachment order for the Judgment Debtors, was passed in the year 2014. Almost, three years have gone by but till date, the dues of the decree holders have not been paid and order under execution has not been complied with. “Therefore, the firm and its partners cannot be permitted to take shelter of attachment order passed about three years back,” the commission said.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Malls, multiplexes in Karnataka raided over complaints of

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Raids were conducted at malls and multipluxes at various locations in Karnataka by state officials today in a crackdown against overcharging of mineral water, Food and Civil Supplies Minister U T Khader said. The raids were conducted following spate of complaints from consumers about overpricing of mineral water, he said adding action would also be taken against excess pricing of eatables. “Our legal metrology officials raided malls and multiplexes at 178 locations across the state, including Bengaluru Urban and Rural, Belagavi, Kalaburgi, Mangaluru and Mysuru districts for selling mineral water above the MRP to consumers,” Khader told reporters here tonight. Under the provisions of the amended Legal Metrology Packaged Commodities Rules (PCR), overpricing of mineral water was a violation of the law. The rules as amended in 2016 by the Union Ministry of Consumer Affairs, Food and Public Distribution provided for a penalty of Rs 2000 for first time violation and six months imprisonment for second violation, Prasad said. As many as 39 teams of officials registered 46 cases against establishments for charging Rs 30 for a one litre water bottle priced at Rs 20, Khader said. “The raids were conducted by 39 teams following numerous complaints from consumers across the state to the department that they were forced to pay 150 per cent more than the MRP for a litre of mineral water,” the Minister said. Most mumber of cases were registered in Belagavi (17) and Kalburgi (15) districts, and the least was in Mysuru (two) district, Legal Metrology Controller P R Shiva Prasad said. Moreover, Karnataka has urged the central government to include bottled or mineral water under essential commodities’ list to protect consumers from being exploited by unscrupulous sellers, Khader said.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Delhi Govt. orders crackdown against ‘unscrupulous’ petrol pumps

<!– /11440465/Dna_Article_Middle_300x250_BTF –> Food and Civil Supplies and Consumer Affairs Minister Imran Hussain on Monday reviewed the measures being taken for the prevention of unlawful activities by unscrupulous petrol pump owners in a meeting with the Secretary, Legal Metrology and Controller, Weights and Measures and Legal Metrology Department along with other senior officers. The Department of Weights and Measures has been mandated to ensure that customers get due value of the cost paid on the commodities including fuels of various kinds. The Weights and Measures Department officers apprised the minister that in order to prevent illegal and unauthorised activities of similar kind, the department conducts surprise inspections of the petrol pumps from time to time with a view to ensure that customers get accurate quantity of fuel. Hussain emphasised about the need to ensure that citizens obtain accurate and unadulterated quantities of fuel purchased by them. The minister directed the department to constitute and dispatch teams in various parts of Delhi for ensuring that petrol pumps in capital were not indulging in unlawful installation of electronic chips in fuel dispensing units or any other similar means. The minister also directed the department for taking a stern legal action against the defaulting units including lodging of FIR, sealing of petrol pumps, initiation of prosecution action etc., as the case may be. Hussain also sought the cooperation and support of public for checking the menace of supplying lesser quantities of fuel by erring petrol pumps and accordingly appealed to the citizens of Delhi to report about any such illegal activities which may come in their notice. Recently, news reports emerged from Uttar Pradesh that some petrol pump owners, managers, and workers were allegedly caught cheating people by dispensing lower quantity of fuel by installing remote controlled electronic chips.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Centre rejects Maharashtra’s demand to extend tur procurement period

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The Food and Consumer Affairs Minister Ram Vilas Paswan, on Monday, turned down Maharashtra government’s demand to extend the time for procurement of tur dal (pigeon pea) during his meeting with Maharashtra Chief Minister Devendra Fadnavis. The state government had sought an extension to cope with the bumper crop of tur.Speaking to DNA, Paswan said, “It is not possible to extend the time for procurement of tur. Now, farmers are not getting their produce to markets, it is only traders who are importing at a cheaper rate and selling to us at the minimum support price,” Paswan said.Maharashtra CM Fadnavis had sought an extension in procurement period as the Marathwada and Vidarbha regions have seen a rush to state-run procurement centres. Due to this, farmers across major districts in these regions have seen a waiting period of one week and more. Government agencies like NAFED and FCI have procured 3.5 lakh tonne of tur dal, the highest, from Maharashtra this year. The state government had sought procurement of 50,000 to 1,00,000 tonne more dal through these agencies.In the 2016-17 Kharif season, the country’s tur dal production is estimated to have touched a record high of 4.23 million tonne as against 2.56 million tonne in the last season. Paswan has supported Fadnavis’ stand to hike import duty on the dal from 10 per cent to 25 per cent. He, however, added that the issue is handled by the commerce ministry and a careful study was required to ensure that prices do not spike.Quote: “The Maharashtra CM has demanded an increase in tur dal import duty. I agree that there should be a higher duty on tur dal. But as a minister for consumer affairs, I have to ensure there is no inflation as well. We will discuss and recommend measures to the finance ministry,” Paswan said.

Centre asks states to display foodgrain subsidy at PDS shops

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Indignant about States taking credit over foodgrain subsidy, Minister of Consumer Affairs and Food and Public Distribution Ram Vilas Paswan on Monday said that the entire Public Distribution System (PDS) foodgrain subsidy is being borne by the central government. Paswan also directed the States to display information on Central and State subsidies for foodgrains under the Targeted Public Distribution System (TPDS) on boards outside Fair Price Shops for public information and awareness.”It is unfortunate that most states are taking credit for this even though the entire PDS food grain subsidy is borne by the central government. More public awareness is required on this issue. For instance, in ‘Bihar, the poor’ think that Nitish Kumar is giving food grains at Rs 2-3 per kg. People were not aware that the Centre was providing it,” said Paswan. “We have asked the states to prominently display the subsidy details on a board at all ration shops for public awareness,” he said.The Food and Public Distribution Department of the Ministry of Consumer Affairs, Food and Public Distribution issued a letter earlier this month saying that the information on the cost of wheat and rice to the central government and the price at which these are sold under the National Food Security Act (NFSA) should be given in tabular form. It further said that there should be separate columns for subsidy given by the central as well as the state governments.”Except for one or two states like Tamil Nadu that are further subsidising the food grains and selling them free of cost, others are not shelling out anything from their pocket. The Centre bears a subsidy of Rs 22.09 per kg of wheat and Rs 29.64 on rice,” Paswan said.Last year also Paswan had asked states not to take credit for supplying food grains to masses pointing out the previous UP government led by Akhilesh Yadav had no contribution in food grain subsidy.Wheat and rice are sold through PDS shops, also known as fair price or ration shops, at a highly-subsidised rate as per the Food Security Law. For 2017-18, the Centre spent Rs 24.09 per kg on wheat and Rs 32.64 on rice. Under the NFSA, wheat is sold at Rs 2 and rice at Rs 3 per kg.

Railways asked to compensate passenger for stolen luggage

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Railways has to ensure safety of not just the passengers, but also their belongings, Delhi state consumer commission has said while holding it responsible for service deficiency after a commuter’s luggage got stolen. The State Consumer Disputes Redressal Commission (SCDRC), while dismissing the Railways’ appeal against a district forum’s order, asked it to pay a compensation of Rs 35,000 for deficiency in service and Rs 10,000 for litigation expenses to Haryana resident Shaveta Chaudhary. “Railways has to ensure the safety of the passengers and also the safety of his belongings and any shortcoming or inadequacy or imperfection amounts to deficiency in service and therefore it renders Railways liable to pay compensation as loss or injury including the mental injury suffered by him,” the state commission’s Presiding Member Salma Noor said. The commission rejected the Railways’ claim that it was not responsible as the stolen luggage was not booked or paid for, saying a passenger is not bound to do so. “A passenger travelling by a train is entitled to carry certain baggage or luggage free of cost. There is no question of entrusting such a baggage/luggage to the Railways and getting receipt thereof,” the commission said. The commission also did not accept the contention of the Railways that it was not responsible as the incident was a result of failure of law and order, which is a State subject. According to the complaint filed by Chaudhary, she booked a 2-Tier AC ticket to travel on October 9, 2010 from New Delhi to Habibganj in Bhopal in the Bhopal Express. It said as soon as the train departed, she began settling down, a bag kept on the upper berth went missing. The stolen bag had a laptop and several valuable articles worth of Rs 45,000, it added. The complainant could not find any official to file a complaint as the train had already departed, it said, adding that she then made a call to PCR but they expressed their inability to help her as the train had left the Hazrat Nizamuddin Railway Station. The TTE arrived later to check the tickets and he also expressed difficulty in assisting her in any manner. A complaint was filed at the Habibganj Railway Station the next day itself from where the FIR was sent to the Hazrat Nizamuddin Railway Station after two months. As there was no action from the authorities, she lodged a complaint at the district consumer forum in Delhi.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Haryana to conduct survey of BPL card holders again

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The survey of BPL card holders in Haryana would be conducted again and the number system would be implemented, the state government said today. Haryana Minister of State for Food, Civil Supplies and Consumer Affairs Karan Dev Kamboj also said ration cards are being linked with Aadhaar number and about 95 per cent of the work has already been completed. After digitisation of ration cards, an online system would be put in place to distribute ration, he said. The commission of depot holders has been increased and the government has been considering engaging them for various other works so their they can increase their income, Kamboj said.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Give info about activities, services online: Mufti to depts

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Jammu and Kashmir Chief Minister Mehbooba Mufti today told all state government departments to provide information about activities and services on an online platform for better public interface and transparency. Bringing information about activities and services on an online platform will not only encourage people in getting their rightful share but also help the departments get an enhanced public interface as well, she said. After launching the transparency portal of Food, Civil Supplies and Consumer Affairs department, Mufti said that for a year now she has been working to evolve an online mechanism in the government’s functioning wherein a citizen will not have to move from office to office for redressal of his or her grievance. She expressed hope that such a system will be introduced soon giving people the much needed relief. The Chief Minister complimented the FCS&CA department for the initiative and said it would not only streamline ration distribution in a transparent manner but also provide an opportunity for the consumers to directly communicate with the authorities. Deputy Chief Minister Nirmal Singh said the launch of the portal is a step forward in the digital revolution in the country. Stressing on the need for spreading awareness among people about the benefits of the online display of stock and supply position of ration, he said the step would help in bringing more transparency to the system. Minister for Food Supplies, Consumer Affairs & Public Distribution Choudhary Zulfkar outlining the features of this portal said the entire supply chain of ration would be on display on the portal, putting an end to the misgivings about the scarcity or non-availability of ration. He said the portal can be used by consumers to register their grievances regarding any service of the department.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Settlement process between Rathore, builder going on: SC told

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The Supreme Court was today informed that the process of arriving at a settlement between Union minister Rajyavardhan Singh Rathore and Parsvnath Developers over possession of a flat in Gurgaon was going on. “Parties submit that they need some time to put an end to the controversy. The matter is adjourned. The matter be listed on May 5,” a bench of justices Dipak Misra, A M Khanwilkar and M M Shantanagoudar said. A panel of lawyers had told the apex court on February 20 that negotiations between Rathore and the developer were nearing completion and the draft of settlement has been exchanged by the parties. A two-member committee of lawyers was appointed by the court to look into Rathore’s allegations that the flat given to him by the developer was uninhabitable. The apex court had on December 14, 2016 asked Rathore to sit with the representatives of the builder and settle the dispute amicably. It had also asked the realty firm to remove deficiencies in the flat as pointed out by Rathore and the SC-appointed panel, which visited the site, and hand it over to the minister. Rathore had booked the flat in Parsvnath’s Exotica project in Gurgaon in 2006 and paid around Rs 70 lakh for it. The firm was to deliver the flat in 2008-09. The National Consumer Disputes Redressal Commission had earlier directed the builder to refund the principal amount with interest and compensate Rathore. The apex court had on October 21 last year directed Parsvnath Developers to hand over possession of the flat to Rathore in two days, saying he should not pay any additional amount to the builder.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

WB hospital to pay Rs 8L to man whose wife died post delivery

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The apex consumer commission has asked a hospital in West Bengal to pay Rs 8 lakh to a man, whose wife died hours after giving birth to a girl in 2000, saying the amount was adequate for mental agony in bringing up a motherless child. The National Consumer Disputes Redressal Commission (NCDRC) allowed the appeal of the man against the West Bengal state commission’s order which had given a clean chit to the nursing home — Niranjan Smriti Kalyan Kendra also known as Priyabala Nursing Home — in Burdwan district. “Having regard to the fact that the patient was only 32 years’ old with a life expectancy of 70 years and died within a day of C-section delivery, leaving behind an infant baby girl; was previously engaged as a private tutor, earning Rs 800-1,000 per month. “The medical expenses incurred and the fact that there is no straight-jacket formula to quantify the loss of a wife to the husband, the loss of love and affection of a mother to the infant, we are of the considered view that a lump sum amount of Rs 8 lakh would be adequate and just compensation for the mental agony in rearing of motherless children,” an NCDRC bench presided by D K Jain said, while holding the hospital guilty of negligence. The bench also noted that the doctor and the nursing staff failed to establish that they have performed the duty of care as per the standard established norms of normal medical parlance. “This amounts to negligence on the part of the hospital, the treating doctor and the nursing staff, for which the complainant has to be compensated,” it said. While passing the order in favour of complainant Jitendra Nath Chowdhury, the commission referred to a 2014 judgement of the Supreme Court which had observed that “the duty of a hospital is not limited to diagnosis and treatment but extends to looking after the safety and security of patients.” According to the complaint, Chowdhury’s wife underwent C-section surgery on May 22, 2000 and gave birth to a baby girl a few days before the due delivery date in June as the doctor suspected that the umbilical cord was around the neck of the foetus. Soon after the delivery, the staff lifted the woman by their hands instead of using a stretcher to shift her to another room but dropped her on the floor in the process due to which she suffered head injuries, it said. When the man asked for a doctor, the staff refused and said the woman had already been given medication, it alleged, adding that the woman’s condition kept deteriorating and delay on the part of the doctor in attending to her proved fatal. During the proceedings, the counsel for the nursing home, doctors and the staff denied the allegations levelled by the complainant and claimed that such claims were not specified in the FIR.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

NCDRC asks PUDA to refund Rs 3L for delay in land allottment

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The National Consumer Disputes Redressal Commission has directed Punjab Urban Planning and Developing Authority (PUDA) to pay Rs 3 lakh to a consumer for delay in delivery of a residential plot. The apex consumer commission said that making the consumer wait for delivery of a plot for an indefinite period amounts to unfair trade practice. It asked PUDA to refund Rs 3,08,040 to Punjab resident Amrik Singh which he paid as advance for a plot in a PUDA project, along with Rs 3,000 towards legal cost. “The complainant is not expected to wait for the delivery of possession of plot for indefinite period. “The aforesaid conduct of the opposite party in itself amounts to unfair trade practice by which they are utilizing the money belonging to the gullible consumers without making a serious effort to ensure that the promised possession of the plot is delivered within a reasonable period,” the apex consumer bench headed by its presiding member Ajit Bharihoke said. According to the complaint filed by Singh, PUDA, in 2012, floated a scheme for allotment of 976 free hold residential plots in Mansa district in Punjab. Singh had applied for a plot in the said scheme and deposited 10 per cent of the consideration amount for 200 square yards i.e. Rs 1,20,000 and was issued Letter of Intent on February 26, 2013. He further paid an amount of Rs 1,88,040 as advance. The complaint further alleged that even after two years of issuing the letter of intent, PUDA failed to issue allotment letter and was not even able to complete the development work at the site. PUDA, however, claimed that Singh never applied for refund of money and if he is not interested in the scheme they were ready to refund his money as per the terms and conditions contained in the brochure and the letter of intent. However, the district forum allowed the complaint and directed PUDA to refund the amount deposited by Singh besides imposing a cost of Rs 3,000. PUDA’s appeal to the state commission was dismissed after which it approached the NCDRC. “The stipulation to the effect that possession shall be delivered within 18 months of the issue of allotment letter gives a clear indication that impression was given to the consumers that possession of the plot would be delivered within a reasonable period i.e. 2-2.5 years, which implied promise has not been fulfilled by the opposite party,” NCDRC said while dismissing PUDA’s revision petition.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Pondy Chief Secy Parida promoted to Secretary in Union govt

<!– /11440465/Dna_Article_Middle_300x250_BTF –>: Chief Secretary of the Puducherry government Manoj Kumar Parida has been promoted to the rank of Secretary in the union goverment. His name was cleared along with another IAS officer of the 1986 batch at a recent meeting of the Home Ministry’s Department Promotion Committee, a release from the Directorate of Information and Publicity here said. Parida served in various capacities in the Union Territory of Andaman and Nicobar Islands, Arunachal Pradesh, Goa, Odisha and New Delhi. He was the Joint Secretary in the Food and Consumer Affairs Ministrys before his posting as Chief Secretary to Puducherry government in June 2015, the release added.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

400 Kashmir-bound people stranded at Jammu bus stand

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Over 400 Kashmir-bound people are stranded here at the bus stand in view of the closure of the Jammu-Srinagar national highway for the fourth day today. Minister for Food, Civil Supplies and Consumer Affairs (FCS&CA) Choudhary Zulfkar Ali visited the stranded people to take stock of the arrangements put in place by the district administration for them. The people are stuck in Jammu due to closure of Jammu- Srinagar National Highway and other intra-state roads following continuous rain and heavy snowfall in various parts of the state. The minister directed a Langar (free kitchen) be started for the stranded passengers. He also directed district administration to ensure adequate amenities including medicines are provided to stranded passengers besides keeping a strict vigil on prices of various commodities especially that the travel rates are kept genuine and affordable. He issued the instructions after having an interaction with some stranded passengers who informed him that some people are trying to take unfair advantage of the situation, and are charging them more than their due amount. The minister issued on spot instructions to IG Traffic to ensure that such people are brought to book and taught a lesson so that such incidents do not occur in future. He issued orders for facilitating vehicular movement as and when the traffic resumes on highway connecting Jammu to Srinagar and other districts. He also directed fixing of timing for allowing movement of civil traffic on national highway to facilitate coordination between transport agencies and stranded passengers.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Stents to be brought under Packaged Commodities Act

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Union Ministry of Consumer Affairs, Food and Public Distribution is all set to make amendments to bring stents used for angioplasty ?under the ambit of the Packaged Commodities Act which are governed by the Legal Metrology Act. Once the stents come under the ambit of PC Rules, the Legal Metrology Organisation (LMO) across the country can take action against the sellers if they sell the stents beyond the maximum retail price (MRP). Until now, stents were exempted from the PCA.”The National Pharmaceutical Pricing Authority (NPPA) recently fixed the MRP for stents after issuing a government notification. Once the stents are brought under the purview of PC Act, nobody will be able to overcharge. If anybody is found overcharging, they can be straightaway booked under the PC Act,” said Amitabh Gupta, Additional Director General of Police and Controller of LMO.”At the moment, certain commodities such as medical devices are exempted from PC Rules. Efforts are on to remove those exemptions for stents. NPPA has capped the price of stents, and all the declarations, including MRP, will mandatorily appear on the packaged commodities. It will be brought under the ambit of packaged commodities. Maybe in a month or two, we will be able to amend the rules,” PV Rama Sastry, Joint Secretary, Consumer Affairs, told DNA.Surprisingly, in the initial draft of NPPA, the final price of stents was pegged at Rs 67,000. The NPPA in its final notification, issued a couple of days ago, has fixed the price at Rs 29,600 plus a five per cent Value Added Tax (VAT).”Until now, we were taking action to ascertain whether a dual MRP was involved in the selling of stents. An importer of stents has told us that a lot of hospitals in Mumbai have returned their stocks. The importer also told us that they need some time to change the packaging of stents,” said an LMO official, requesting anonymity.

SGPGI Lucknow asked to pay Rs 15 L for medical negligence

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The apex consumer commission has directed Lucknow’s Sanjay Gandhi Post Graduate Institute of Medical Sciences(SGPGI) to pay Rs 15.65 lakh to kin of a woman who died during skin treatment due to medical negligence. The National Consumer Disputes Redressal Commission (NCDRC), while dismissing the appeal filed by the hospital against the state commission’s order to pay the compensation, also noted that the SGPGI had tried to hush up the matter and failed to maintain the medical records properly. The state commission had allowed the complaint and granted compensation of Rs 15,65,000 to Kanpur resident Sita Ram Srivastava. “We are of the considered view that the opposite party (hospital) is liable for medical negligence in this case. They had tried to hush up the matter, failed to maintain medical record properly as per standard of practice. Therefore, we are not inclined to interfere in the impugned order of State Commission,” the NCDRC said. According to the complaint filed by Srivastava, his wife was suffering from vitiligo skin disease (white patches) and was admitted to the hospital on February 2, 1998. It said that on February 8, 1998, she was given Vancomycin as a single dose injection instead of the usual method of administering it slowly through drip for more than one hour. After the injection, the woman collapsed, the complaint said while alleging that the nurse, who administered it, did not tell the reason and by the time the medical officer approached, the patient had died. The hospital later claimed that the woman died due to cardiac arrest and not due to rapid infusion of injection as alleged. The NCDRC noted the disparities in the medical records and the evidence provided by the nurse in the statement. “He (nurse) had stated that he prepared the Vancomycin injection with 5 ml dilution and administered it through the IV drip line; it was run for 1 hour till 5 PM in his presence. But, it is quite surprising to note that, the hospital declared patient dead at 4.35 PM,” the commission said.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

IOC to pay Rs 10L to man who lost kin in cylinder blast

<!– /11440465/Dna_Article_Middle_300x250_BTF –>The apex consumer commission has directed the Indian Oil Corporation (IOC) and an Indane LPG cylinder distributing agency in Karnataka to pay Rs 10.5 lakh to a man who lost his parents and daughter in a blast due to gas leakage in his house in 2008. The National Consumer Disputes Redressal Commission (NCDRC) observed that it was the duty of IOC and the agency to ensure safety of the consumers. “It can be safely presumed that it was the duty of the OPs (opposite parties — IOC and the agency) to take requisite steps to ensure safety of consumers. In the absence of any proof of negligence on the part of the complainants, it is evident that the incident took place due to certain fault/imperfection/shortcoming in the cylinder supplied to the family,” a consumer forum bench headed by presiding member B C Gupta said. “The whole family had to pay a very heavy price on account of the incident in which three lives were lost and there was huge damage to the property,” the commission said. While dismissing the appeal filed by IOC, it allowed the company and the agency to recover the money from their insurance company as per its terms and conditions. According to the complaint filed by Karnataka-native Ravindra Panduranga Rao, on April 23, 2008, while his father was changing the regulator from an empty gas cylinder to a new one, the pin inside the neck of the cylinder slipped inside resulting in gas leakage. It was further alleged that when a light switch was turned on, a fire broke out resulting in the death of his father, mother and daughter. His wife survived the blast. The district forum allowed the complaint and awarded compensation to Rao which was challenged by IOC with the firm claiming that it had ensured all compulsory checks and safety precautions while bottling LPG into cylinders before sending them to the distributor. The company and the agency denied all the allegations and blamed the consumer for gross negligence while claiming that had there been a manufacturing defect in the cylinder, the mishap could have occurred earlier.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

The complainant later sent a legal notice to the

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Passport Office and when it was not answered filed the case. The defendants contested the claim on the ground that the complaint was time barred as it was to be filed within two years from the date of the cause of action that is October 24, 2009 but was instead filed on December 3, 2009. They further argued that the complainant did not fall under the definition of ‘Consumer’ under the Consumer Protection Act. The complainant argued that he had filed the complaint for deficiency in services by the passport office due to overwriting and sufferings he had to undergo during the trip. The forum noted that the complaint involves several issues like proof of the claims, allegations and documentary evidence which will be possible only after recording of evidences. It cannot be decided summarily and is being disposed of without any decision, observed the members.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

Thane man gets no relief in passport goof up case

<!– /11440465/Dna_Article_Middle_300x250_BTF –>A local resident, who was “deported” from Bangkok while on a family vacation in 2007 due to an alleged goof-up by passport authorities, failed to get relief from Thane Consumer Forum which disposed of his complaint on the ground that the matter involves recording of evidences and submission of proofs. In its recent order the forum chaired by President Sneha Mhatre and members N D Kadam and Madhuri Vishwarupe observed that the matter cannot be decided summarily as it involved recording of evidences and directed complainant Ashish Vaidya to approach appropriate court with his case. In his complaint Vaidya, a resident of Thane had filed the case against the Ministry of External Affairs through the Thane Passport Superintendent for “sufferings” caused during the Bangkok tour, which he could not complete due to the alleged goof up of the passport office. Vaidya contended that he was issued a passport for a period starting from January 13, 1998 till January 12, 2018. When he along with his family undertook a trip to Bangkok on October 22, 2007 during the immigration check it was noticed that there was an overwriting on the passport in the expiry date section. The date printed was 2008 and over it was written as 2018. The figure ‘1’ was manually written in place of ‘0’ in the passport. The immigration officials sought an explanation from Vaidya and only after they got it in writing from him that he had not written the same, allowed him to undertake the trip, says the complaint filed by Vaidya. However, at the Bangkok airport immigration officials verified online details of the passport and it was revealed that the expiry date was 2008 and not 2018. “The passport office rectified the expiry date by manually changing it from 2008 to 2018, but failed to make the necessary changes in their system,” pointed out Vaidya’s complaint. Upon this they did not allow him to enter the country and deported him to India. (MORE)(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

The complainant later sent a legal notice to the Passport

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Office and when it was not answered filed the case. The defendants contested the claim on the ground that the complaint was time barred as it was to be filed within two years from the date of the cause of action that is October 24, 2009 but was instead filed on December 3, 2009. They further argued that the complainant did not fall under the definition of ‘Consumer’ under the Consumer Protection Act. The complainant argued that he had filed the complaint for deficiency in services by the passport office due to overwriting and sufferings he had to undergo during the trip. The forum noted that the complaint involves several issues like proof of the claims, allegations and documentary evidence which will be possible only after recording of evidences. It cannot be decided summarily and is being disposed of without any decision, observed the members.(This article has not been edited by DNA’s editorial team and is auto-generated from an agency feed.)

The lifes and times of Surjit Singh Barnala- the man who almost became PM

<!– /11440465/Dna_Article_Middle_300x250_BTF –> Surjit Singh Barnala, who almost became Prime Minister in the mid-90s but for his party ditching him, was a moderate Akali politician and played a role in the Rajiv-Longowal Accord that catapulted him to the chief minister’s seat in Punjab during its worst period of militancy.Painter, politician and author, 91-year-old Barnala was among the few who held various posts including that of Chief Minister, Governor and Union Minister. Barnala was a candidate of the BJP and its allies in the election of the Vice President of India in 1997. But in the previous year, he almost emerged as a consensus candidate for prime ministership when motley combine of parties formed the United Front after defeat of Congress.His party Akali Dal, however, did not support him as it chose to go with the BJP which had just lost power after 13 days in government. When Punjab was rocked by militancy in the 80s, Barnala stood by another moderate Akali leader Sant Harchand Singh Longowal who signed the Punjab Peace Accord in 1985 with Rajiv Gandhi, months after he had become Prime Minister. Barnala was elected from the Barnala assembly constituency during the 1985 assembly polls held after the signing of the Rajiv Longowal accord.He was unanimously elected leader of the Shiromani Akali Dal (SAD) legislature party on Sept 27, 1985. He remained Chief Minister till May 11, 1987 during the peak period of militancy.He was elected acting President of SAD on August 25, 1985 following the assassination of Longowal by terrorists. Barnala was appointed Governor of Tamil Nadu a post he held from May 1990 to February 1991. He was Governor of Tamil Nadu for a second time from Nov 2004 to August 2011 holding two successive tenures.In his first term as Governor of Tamil Nadu, Barnala had famously refused to recommend dismissal of the DMK government in 1991 when the late Chandrashekhar was the Prime Minister for a short time. When he was transferred to Bihar following his refusal, he chose to resign as Governor. The government headed by Chandrashekhar then dismissed the Karunanidhi ministry using the “otherwise” provision in Article 356 of the Constitution after Barnala’s refusal to make a recommendation. Born on October 21, 1925 in Ateli village in Gurgaon district of joint Punjab, Barnala did schooling from Nabha and did his graduation in Ll.B from Lucknow. He was involved in the Quit India Movement of 1942 after which he practiced law for some years. He was a five-time member of Punjab Assembly — 1967, 1969, 1972, 1980 and 1985 — and twice a member of the Lok Sabha in 1977 and 1998.He entered politics in 1952 and unsuccessfully contested from Dhanaula assembly constituency losing by just three votes. Barnala was Education Minister in the Gurnam Singh government and was instrumental in setting of the Guru Nanak Dev University at Amritsar.He fought the Lok Sabha elections for the first time in 1977 and served as Union Agriculture, Irrigation, Water Resources, Forests minister in the Morarji Desai-led Janta Party government from 1977 to 1980. He was also Union Minister for Consumer Affairs, Power, Chemical and Fertilisers and Rural Development and signed the historic Ganga Waters Agreement (Farakka Agreement) with Bangladesh.In 1998 Barnala was again elected to Parliament and became the minister for Chemical & Fertilisers and Food & Consumer Affairs in the Atal Behari Vajpayee Cabinet. Following the rift with Parkash Singh Badal and bifurcation of the SAD, he resigned from the post of party president but was later on again made President. He was also a former Governor of Uttarakhand and Andhra Pradesh besides being Lieutenant Governor of Andaman and Nicobar Islands.After his differences with Badal, he became patron of a four-party alliance and formed the “Sanjha Morch” in Punjab but it failed to make any impact. Barnala authored “Story of an Escape” which was translated from English to Punjabi, Hindi and Urdu. His second book “My Other Two Daughters” was also transliterated in braille by Kunwar Singh Negi.Barnala had faced tragedies on the personal front. His youngest son Neelinder died in a road accident in 1996 and his daughter Amrit Kaur died of cancer in 2012. He is survived by his wife Surjit Kaur and two sons Jasjit and Gaganjit.

DNA Morning Must Reads: Latest on Yadav vs Yadav, militant killed in J&K encounter & more

<!– /11440465/Dna_Article_Middle_300x250_BTF –>Yadav vs Yadav: Election Commission may freeze Samajwadi Party’s poll symbolThe bitter battle between father and son reached the Election Commission on Monday with Mulayam Singh Yadav staking claim on the Samajwadi Party and its election symbol — bicycle —that has high recall value. A possible freeze on it may make campaigning difficult for Akhilesh Yadav. Read in detailJammu & Kashmir: Militant killed in encounter with security forcesAn unidentified militant was on Tuesday killed in an encounter with security forces in Sopore area of North Kashmir’s Baramulla district, police said. Read moreEating out? Paying service charge is your callThe Union government on Monday said that ‘service charge’ on food bills is not compulsory and that the consumer has the option of not paying it if s/he is not satisfied with the service. In a notification, the Department of Consumer Affairs (DCA) asked the states to “advise the hotels and restaurants” to disseminate this information through displays on their premises. Read moreKejriwal govt begins ‘Jung’ against Delhi Chief Secretary MM KuttyThe AAP government may have been heaving a sigh of relief when outgoing Lieutenant Governor Najeeb Jung finally tendered his resignation, but now it seems they have a new thorn in the flesh—Delhi chief secretary MM Kutty. Read moreNo North Korea missile will be capable of reaching US, says President-elect TrumpPresident-elect Donald Trump has taken to Twitter to promise North Korea would not develop a nuclear missile capable of reaching US territory. His comments come a day after the North Korean leader, Kim Jong-Un, appeared to try to put pressure on Trump by announcing his country is in the “final stages” of developing an intercontinental ballistic missile (ICBM). Read more

Service charges waiver is not enough; it should not be billed in the first place at all

The Department of Consumer Affairs has clarified that the extant practice by posh restaurants of adding service charges often ranging between 5 to 20 percent in lieu of tips isn’t mandatory and hence can be waived by the consumer if she is not happy with the services provided by the restaurant.

Several bloomers spring from this clarification to the states which in turn has been asked to rein in restaurants coming under their jurisdiction:

• First, waiver presupposes business as usual insofar as billing is concerned. If it is voluntary as it ought to be, why should it be billed at all in the first place? Why should the consumer be embarrassed in full public view to grovel before the billing clerk and explain to him whether she was satisfied with the services or not and how much of the service charges billed she considers reasonable?

Representational image. ReutersRepresentational image. Reuters

Representational image. Reuters

• Second, a sizeable percentage of customers would prefer to swallow the service charges as part of the bill instead of facing the embarrassment of confronting the billing clerk with fellow diners’ gaze falling on them. They may rationalize that it is perhaps the done thing to comply though your heart says you must not;

• The time lost in this rigmarole would be considerable. A consumer is often in a mood to leave immediately after a leisurely meal. Arguing before the billing clerk might take five to ten minutes. And if the consumer has been successful, she would be asked to wait till a fresh bill is raised and printed because tinkering with the first bill might arouse the suspicion of both the management and the service tax department;

• Fourth, displaying conspicuously the law that service charges are voluntary and that it is contingent upon services being found satisfactory is a farce. If displayed at the entrance, it would be the most embarrassing welcome a restaurant can extend to its customers and if displayed on the table, it might put an end to the appetite of the hungry family! Displaying the information that the staff in the restaurant is mandated to wash their hands after each visit to the washroom is confidence building whereas the display of the law on tips may well end up dispiriting the consumers.

In any case, when something is voluntary and not mandatory, there is no way it can be billed. What the department of consumer affairs ought to have done is to declare the practice illegal, liable to a severe penalty under the consumer protection law.

In the US, it is for the consumer to add a tip to the bill. The bill thus embellished is then taken away by the waiter to the cashier who swipes the card to charge the customer both for the cuisine and the services. This is as it should be. Tipping is entirely a voluntary act. Convention in the US requires a generous 10 percent tip be added at the risk of being given a cold stare. But if you do not mind the brief hostility post eating especially if you are not contemplating another visit to the same restaurant, it is par for the course. There is a danger though with this practice—-there is no guarantee that the management would split the tips thus collected officially among the waiters doing the duty!

Prime Minister Modi who has been spearheading the digital payment campaign perhaps would not mind a limited deviation in favor of tips to the waiters being paid in cash because only that ensures that tipping remains voluntary in letter and spirit and reaches the intended beneficiary—the one who has attended on you.

While mandating tips or its euphemism – service charges, being kept out of the billing process, the department of consumer affairs should mandate one US practice—-providing a takeaway box for the leftovers. This is premised on the logic that the consumer having paid is entitled to eat what he bought either within the restaurant then and there or take a part of it home for eating when he experiences fresh hunger pangs. And let not the restaurants add cost of packing for the takeaway.

First Published On : Jan 3, 2017 07:39 IST

Reliance launches unlimited mobile internet plan for Rs.999 a month

Reliance Communications today launched an unlimited mobile internet plan for Rs 999 a month at high speed on its upgraded CDMA network across select cities. The company has upgraded its CDMA services to Pro 3 network which will offer about peak download speed of 14.7 megabit per second compared to 3.1 mbps offered earlier.The services has been launched in Chennai, Bangalore, Hyderabad and Pune and will soon cover other big cities. “We are delighted to offer the Pro 3 advantage to our customers in these four cities and will launch the same in other key markets, including Delhi and Mumbai, shortly,” RCom’s Consumer Business Chief Executive Officer Gurdeep Singh said in a statement.At the promised peak speed, an user can download video file equivalent to general bollywood movie in about six minutes. The plan has no limit on usage or download speed reduction during the validity period.”Customers who need to use large amounts of data at high speeds can enjoy limitless internet usage at a never-before monthly plan of just Rs 999, with the True Unlimited Plan, giving them worry-free usage of the Internet without any bill shocks,” the statement said.Many telecom companies in their unlimited plans reduce download speed after customer exhausts certain data limit.

Consumer confidence level up after four months of decline following elections: Survey

After four months of slide, the consumer confidence level in the country have shown a jump back to the post-election peak, a survey said.The ANZ-Roy Morgan India Consumer Confidence survey showed a jump to 118.3 points, 8.2 points up month-on-month, in November after four consecutive months of decline.”The broad-based jump in consumer confidence is perhaps a nascent sign that a durable increase in optimism may now be falling into place in the country — a recovery in optimism that is certainly justified by improving growth and inflation fundamentals,” ANZ chief economist for South Asia, Asean and Pacific Glenn Maguire said.As many as 18.9% of total respondents said their family is “better off” now than a year ago, against 13% in October, while the number of people saying their situation has deteriorated narrowed to 25.6% from 36.2%.As for the next 12 months, 42.7% of those polled said they will be better-off financially in a year’s time, up from 40.2% in October. People’s confidence in macroeconomic conditions also seems to be increasing as 47.5 % said the country will have `good times’ economically over the next 12 months, against 42% in October.For the next five years, 46.1% people said the country will have `good times’ financially, up from the 40.6% in October, while the number of naysayers fell to 9.2% from 12%. “The five-year forward looking question clearly highlights that a Modi “feel good” factor continues to support confidence,” Maguire said.

Odisha to implement National Food Security Act

Odisha government today said it would ensure implementation of the National Food Security Act in the entire state in a phased manner by July 2015, official sources said. “The administrative preparations have been initiated to implement the NFSA in the entire state in phases by July, 2015,” Food Supplies and Consumer Welfare Secretary MS Padhi told reporters here after Chief Secretary GC Pati reviewed the progress made in this matter.Asking the officials to take help of information technology (IT) for quick identification of the beneficiaries, Pati directed the FSCW department to ensure that needy people are not deprived of the facility.The scheme envisages uniform entitlement of 5 kg per person per month for Priority households. Existing AAY households will get 35 kg of rice per household per month as before.

Wholesale price inflation down to 5-year-low of 2.38% for September

Continuing decline in food prices, including vegetables, pulled down the September wholesale price inflation to a five year low of 2.38%.The Wholesale Price Index (WPI) based inflation was at 3.74% in August and 7.05% in September 2013.As per data released by the government Tuesday, the food inflation fell to a nearly two-and-half year low of 3.52%. Food inflation is on Delcine since May.The sharp drop in WPI inflation comes just at the back of retail inflation declining to a record low of 6.46% in September.Wholesale inflation in onion contracted to 58.12% in September as compared to a contraction of 44.7% in the previous month.While inflation in vegetable basket as a whole shrunk to 14.98% in September, rate of price rise in potato was 90.23% from 61.61% in the previous month. The data further revealed that inflation in milk, eggs, meat and fish continued to decline in September as well. However, there was slight increase in the prices of fruits during the period.Inflation in manufactured products, like sugar, edible oils, beverages and cement, fell to 2.84% in September as against 3.45% in the previous month.The WPI inflation declined for the fourth straight month, the data released by the government said.Inflation in the fuel and power segment which include LPG, petrol and diesel declined to 1.33% as compared to price rise of 4.54% in August.Meanwhile, wholesale inflation based on final index for July has been revised upwards to 5.41% from the provisional estimate of 5.19%.The September WPI data is also provisional, the statement said.It also said the build up inflation rate in the financial year till September was 2.61% compared to a build up rate of 6.23% in the same period of 2013-14.The Reserve Bank, which has kept its key interest rate unchanged since January citing inflation pressures, is scheduled to announce its next bi-monthly monetary policy on December 2.The Central bank primarily factors Consumer Price Index while deciding on policy rate.

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