Pink City will have a third eye watching the city this Holi. Abhay Command Centre, which has been up and running since March 16, 2017, will be deploying three drones across the city on the festival day to ensure peaceful celebration this year.“We focus on camera-based surveillance. Drones will be deployed to see that everything on ground is in order and there is no gathering of any anti-social elements or anyone who is likely to disrupt peace. One will be hovering over the walled city,” Gaurav Srivastava, deputy commissioner of police, Jaipur HQ, told DNA.He further informed that a network of police patrol vehicles which includes Chetaks and Lady police patrolling units will be operating 24×7 throughout Jaipur.“We do expect, during events like these – as it is customary to consume alcohol – motorvehicle act violations are likely to occur and someone who is drunk is likely to commit some kind of disorderly behaviour. There is a possibility that we may get a higher volume of complaints on our call centre,” Srivastava informed.The drones, like all other cameras set up by Abhay Command Centre across the city, will also be used for internal audit purposes.“This is to ensure the policemen are doing what they are supposed to do,” the officer added.The operators at the command centre have been given instructions to not just respond to activities related to police intervention, but also to situations which require response from other agencies like JDA, Nagar Nigam, fire and electricity.“They will make an incident on whatever they feel is not proper. Few 1000s incidents have been created, which may be related to other departments,” Srivastava said.It is to be noted that Abhay Command Centre is a fully-techno based, paper-less system where everything is stored and recorded digitally.“Getting the right people and training them was part of initial challenge. Policemen working for almost a year, by way of experience, have become proficient at the work they are doing. There are some people who are weaker than others, so senior officers have to sit with them or reassign them to generate better output,” Srivastava informed.Procedure followed at AbhayStep 1: Every operator is given a set of cameras. Duty to go on rotation and keep looking whatever is going on. If they see anything that requires attention, they can create an incident, key in the necessary details, and send it to dispatcher. Same is with 100 and 112 call centres, where the audio complaint is recorded. Step 2: Dispatcher, who has, on a GPS screen, all the vehicles which have GPS, identifies the closest Chetak. He dispatches the information to the nearest vehicle electronically. Simultaneously, a SMS is sent to victim which has details of Chetak and assigned police officer. Step 3: Police van has to acknowledge it. The policemen then log everything from starting, to reaching the spot, to clearing it after the problem has been solved. Challenges faced in last one yearRunning Abhay Command Centre with partially sanctioned and partially unsanctioned staff Introduction of new technology raises hopes but every inch of the city is not under surveillance. Time taken by the staff to embrace and adopt new technology Successfully merge visual-input and audio-input based surveillance under one roof.

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This Holi, remain ABHAY